If you’re looking for UConnect customer service for your Chrysler, keep reading. We’ll help connect you with Chrysler customer service and walk through the benefits of having a vehicle equipped with the UConnect infotainment system.
How to get in touch with Chrysler UConnect customer service
If you need immediate assistance from UConnect customer service, there are several phone numbers to call.
General UConnect Customer Service
For Bluetooth, software updates and other questions
1-877-855-8400
SiriusXM Guardian Customer Care
Only for Connected Services
1-844-796-4827
UConnect Access Care
Only for Connected Services (e.g. remote door unlock, Stolen Vehicle Assistance)
1-855-792-4241
And if you need immediate repair work done on UConnect or any other system in your Chrysler, reach out to your local dealership:
Bachrodt Baraboo Motors
640 State Road 136
Baraboo, WI 53913
608-581-9527
Contact Bachrodt Baraboo today.
What is UConnect for Chrysler?
So what is UConnect exactly? It’s an infotainment system developed by Chrysler to provide drivers and passengers with a range of features. Some of the most popular and helpful include:
- Navigation. UConnect provides intuitive navigation with real-time updates and voice-guided directions.
- Entertainment. UConnect offers an array of entertainment options, including streaming services and satellite radio.
- Connectivity. UConnect seamlessly integrates smartphones and other devices, including supporting Apple CarPlay and Android Auto, for hands-free operation and access to apps.
- Communication. UConnect’s communication features enable users to facilitate calls, messages, and voice commands.
Other popular features include audio playback, climate control, hands-free calling, and more—all through a user-friendly interface that responds to touch and voice commands. Overall, the goal is to provide a convenient driving experience to the user.
The UConnect system is available for all vehicles in the Chrysler family, including Alfa Romeo, Chrysler, Dodge, Fiat, Jeep, Maserati, and Ram. UConnect customer service covers all these makes and models.
How does UConnect work?
So how does UConnect work exactly? UConnect sign up and setup is simple and straightforward. Start by downloading the UConnect app on your compatible phone, then log in with your username and password. Once you sync your vehicle and smartphone, all your apps will appear on the full-color UConnect touchscreen.
Smartphone connectivity
You’ll then have full access to your phone and all your apps both on the touch screen and, if you want to stay hands-free, via voice control. This makes it easier than ever to place and receive calls, reply to texts, and use all your favorite apps.
Remote vehicle operation
UConnect also offers a range of remote services to help you operate your vehicle from anywhere. Use the app to start your engine, lock and unlock doors, and even sound the horn. You can also search destinations in your smartphone, then send them directly to your vehicle’s navigation system. Plus, UConnect has a Vehicle Finder feature to help you locate your vehicle in a crowded parking lot.
UConnect Market
With UConnect, you can pay for gas, food, parking, coffee, and more right from your touchscreen. UConnect Market also remembers your favorite places and orders, tracks rewards, and enables you to make all your favorite purchases without leaving your vehicle.
Vehicle remote health services
With UConnect, you can keep tabs on how your Chrysler, Dodge, Jeep, Ram or other vehicle is doing. UConnect’s monthly Vehicle Health Report tracks key systems and maintenance needs, and sends you a Vehicle Health Alert if there’s an issue that needs urgent attention. You can also easily track engine performance, handling, and more on your digital driver display.
Enhanced driving performance
UConnect allows you to track driver performance in real time, enabling you to qualify for safe driving discounts on your insurance. The system also offers driving scores and tips to help you improve your skills.
SiriusXM All Access and Guardian remote services
You have the option of adding on SiriusXM All Access, giving you a wide variety of entertainment options. These range from ad-free music, sports coverage, talk radio, news, comedy, and more—over 300+ channels in all. Not only are these channels available in your vehicle, but also on your smartphone or connected devices.
Additionally, SiriusXM Guardian offers Roadside Assistance to help with issues while on the road—flat tires, minor accidents, theft, and more. Additionally, SiriusXM Guardian SOS Call automatically alerts emergency personnel when an airbag is deployed, enabling help and support as quickly as possible.
UConnect technical specs
The UConnect system comes with a range of screen sizes, depending on your specific make, model, and trim level. The smallest starts at 5-inches, and goes all the way up to 8.4-inch and even 12-inch for the largest models, like the Ram 1500 pickup truck.
Additionally, UConnect comes with a voice command system and is compatible with Apple CarPlay and Android Auto. The system can also turn a mobile device’s hotspot on and off if equipped.
The UConnect system includes several subsidiary systems. For example, the UConnect Theater rear entertainment system offers a dual-touchscreen system that plays DVDs or built-in games for second row and rear seats.
Common problems with UConnect
There are a number of problems that can require immediate UConnect customer service & repair. Here are some of the most common:
- Software glitches that may cause it to freeze, crash, or behave unpredictably
- Connectivity issues as the system relies on connections with various components and external devices via Bluetooth, Wi-Fi, and GPS
- Hardware failures, including the touchscreen display, control module, or wiring
- Outdated software that leads to compatibility issues with newer devices or services
- Environmental factors, including extreme temperatures, moisture, or dust
- User error leading to incorrect operation and settings adjustments
- Electrical problems and issues with the vehicle’s electrical system, such as low battery voltage or faulty wiring
- Security concerns causing vulnerabilities in Uconnect’s software or communication protocols that could potentially be exploited by hackers
A problem could signal a deeper underlying problem in your Chrysler or other vehicle, more than what UConnect customer service can address. Don’t hesitate to bring it into the dealership and we’ll check it out. Contact us to set up an appointment today.
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